Privacy Policy

1. Information We Collect

To provide our peer-to-peer car rental services, we collect:

• Account information: Name, email address, phone number, and profile photo
• Verification information: Government-issued ID, driver's license, and proof of address
• Vehicle information: For hosts, vehicle registration, insurance documents, and photos
• Payment information: Processed securely through our payment processor; we do not store full credit card numbers
• Usage data: Pages visited, search queries, booking history, and communications through the Platform

2. How We Use Your Information

We use your information to:

• Facilitate bookings between renters and hosts
• Verify user identities and screen for safety
• Process payments and host payouts
• Communicate about bookings, support issues, and platform updates
• Improve and personalize the Platform experience
• Comply with legal obligations and enforce our Terms of Service

3. Information Sharing

We share information only as necessary:

• Between renters and hosts: Name and contact details are shared after a booking is confirmed
• Service providers: Payment processors, identity verification partners, and insurance providers
• Legal requirements: When required by law, court order, or to protect rights and safety

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Verification documents are retained per legal requirements. You may request deletion of your account and associated data by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Data portability

7. Cookies

We use essential cookies for Platform functionality and optional analytics cookies. You can manage cookie preferences through your browser settings.

8. Contact Us

For privacy-related questions or to exercise your data rights, contact us at [email protected].